Xiaomi Redmi Note 13 Pro

2 to 3 working days from dispatch.

Cash on delivery, or a bank transfer before dispatch. Nothing is charged when you add a handset to your cart. We confirm the delivery charge with you before we send it.

• Check the phone before you pay the courier — the condition report on the listing is what you are agreeing to.
• If it does not match that report, refuse it at the door. With cash on delivery you have paid nothing, and the handset comes back to us for re-checking.
• If you paid by bank transfer and refuse the handset, message us on WhatsApp with your order reference and we will arrange the refund by hand.

How the grades and battery readings on that report are decided is set out in how we grade.